The GetHuman customer service blog, May 2007

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CEOs Mistakingly Think that Customer Service is Great

Posted by gethuman on Wed, 23 May 2007 9:51am

Red Tape Chronicles is MSNBC.com's effort to unmask government bureaucracy, corporate sneakiness and outright scam artists. Check out their article on the corporate take on customer service:"CEOs Think Customer Service is Great" Read full story »

Companies Should Publish Their Customer Service Phone Trees Like Verizon

Posted by gethuman on Mon, 14 May 2007 9:51am

In a recent press release, Verizon announced the expansion of its "Easy 0" service. Easy 0 is now available to Verizon customers in New York, New Jersey, Massachusetts, Maine, Vermont, New Hampshire, Virginia, West Virginia, Maryland, Delaware, Pennsylvania and Washington, D.C.I think it would be he... Read full story »

Verizon phone number & support, reviews & tips »

older articles

company	what they say	hold time
Reviews of companies from other GetHuman users
Verizon FiOS	"Trying to register on Verizon.net, ..."	30 mins	-anon, 3 hrs ago	more »
Capital One Credit Car...	"unbelievable! I am now on my 12th ..."	999 mins	-anon, 3 hrs ago	more »
Citizens Bank	"Quick and attentive! Thanks for the..."	1 min	-anon, 4 hrs ago	more »
Verizon Wireless	"Unbelievabel!! After 45 min of frus..."	less than 1 min	-k..., 6 hrs ago	more »
AT&T	"People were friendly and tried to h..."	4 mins	-a..., 8 hrs ago	more »

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Some companies are on Twitter™
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