The GetHuman customer service blog, July 2006

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Phone numbers and shortcuts for utility companies

Posted by gethuman on Sun, 9 Jul 2006 3:41pm

Soon you may notice a change to our database... the Utilities category will soon be removed... but the information will still be available to you.Why? This is a category that we (and our users) have struggled with for some time. As you may be aware, we limit the databse to mass-market, national comp... Read full story »

David Pogue at TED - customer service frustrations

Posted by gethuman on Sun, 2 Jul 2006 3:41pm

One of our users passed this along. The first few minutes of David Pogue's presentation on TED reminded this user of gethuman.com and the frustrations we're all experiencing with customer service these days. Check it out and have a laugh!http://www.ted.com/tedtalks/tedtalksplayer.cfm?key=david_pogu... Read full story »

older articles

Reviews of companies from other GetHuman users

companywhat they sayhold time 
United Airlines "I got no help whatsoever trying to ..." 25 mins -b..., 1 hr ago more »
AT&T "You get a courteous and helpful ind..." 2 mins -anon, 3 hrs ago more »
AAA "This is for roadside/emergency assi..." less than 1 min -h..., 3 hrs ago more »
Wells Fargo "Called and it was a 40 minute wait ..." 40 mins -c..., 4 hrs ago more »
Comcast "I scheduled a move of service for A..." 15 mins -anon, 5 hrs ago more »

Did you know...

GetHuman has a FREE iPhone™ app

Why not have all of these numbers and cheats waiting for you on your phone next time you want to call a company?

No need to call information, the app opens right to company search, and within a few taps, you're ready to call with the shortcut you need.



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