The GetHuman customer service blog, June 2006

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When IVRs respond to background noise

Posted by gethuman on Mon, 19 Jun 2006 3:41pm

A user wrote me with this story:"I called [Bank of America's] toll free number for information about one of my accounts and was doing fine with the voice responses. I have two Siberian Huskies and one of them howled at just the wrong (right) time. The voice response came back and said 'Did you say l... Read full story »

Bank of America phone number & support, reviews & tips »

Why no phone number listed

Posted by gethuman on Sat, 3 Jun 2006 3:41pm

Short answer: Because we don't have one.This is a question that I've been asked in several forums and I thought I'd share the reason here to help clarify. First of all please consider that we aren't a company and don't have any "customers" exactly. However, we try very hard to treat our users the ... Read full story »

older articles

company	what they say	hold time
Reviews of companies from other GetHuman users
Hampton Inn	"No-One answered.. Mad as hell right..."	45 mins	-anon, 27 mins ago	more »
Verizon FiOS	"Trying to register on Verizon.net, ..."	30 mins	-anon, 5 hrs ago	more »
Capital One Credit Car...	"unbelievable! I am now on my 12th ..."	999 mins	-anon, 6 hrs ago	more »
Citizens Bank	"Quick and attentive! Thanks for the..."	1 min	-anon, 6 hrs ago	more »
Verizon Wireless	"Unbelievabel!! After 45 min of frus..."	less than 1 min	-k..., 8 hrs ago	more »

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