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IRS: Call Wait Times Getting Worse

Posted by agoldkamp on Wed, 17 Mar 2010 3:09pm

Just in time for tax season, an Internal Revenue Service annual report came out claiming that Internal Revenue Service employees answered only 53% of phone calls from customer seeking tax help. That number was down from 87% in the previous year. The Internal Revenue Service has assigned an interna... Read full story »

Internal Revenue Service phone number & support, reviews & tips »

Vodafone: Slashing Jobs, But Adding Them Where It Counts

Posted by agoldkamp on Mon, 15 Mar 2010 4:39pm

Vodafone today announced that is laying off an additional 375 employees as part of a greater cost cutting plan. In response to a decrease in global demand for it's products, Vodafone is making the move in an effort to save GBP 1 billion. While the move should come as no surprise as many companies ... Read full story »

Vodafone phone number & support, reviews & tips »

AT&T: Now That's How It's Done!!!

Posted by agoldkamp on Thu, 11 Mar 2010 9:04pm

We here at GetHuman.com realize that certain companies can easily become the perverbial whipping boys of the customer service world, and when possible, we like to give credit when credit is due. While it's easy to pick on companies like AT&T for all of the problems it has with dropped calls for iph... Read full story »

AT&T phone number & support, reviews & tips »

Toyota: Now With Free Unintentional Acceleration!

Posted by agoldkamp on Tue, 9 Mar 2010 4:20pm

Has anyone else noticed these new Toyota ads that have appeared on tv in the past few weeks? In an effort to re-fortify it's brand, Toyota has recently launched a series of ads that focus on the company's solid history and reputation. Normal business for any company, except for one thing, there ar... Read full story »

Toyota phone number & support, reviews & tips »

American Airlines: Taking It To The Streets

Posted by agoldkamp on Mon, 8 Mar 2010 7:55pm

In an effort to increase it's customer service, American Airlines has expanded an experimental program that it launched at Boston's Logan Airport, in July. American Airlines has taken customer service representatives out from behind the check-in desks, and has placed them throughout the terminal an... Read full story »

American Airlines phone number & support, reviews & tips »

Microsoft: New Patch Released to Fight Blue Screen of Death

Posted by agoldkamp on Fri, 5 Mar 2010 4:20pm

Take two. This week, Microsoft Product Support re-released a patch intended to help those PC users who have been suffering from the dreaded Blue Screen of Death. Microsoft Product Support previously released the patch in February, but quickly had to pull the patch after users who installed the pat... Read full story »

Microsoft Product Support phone number & support, reviews & tips »

Sprint: Total Equipment Protection Plan Sign-up Re-opened

Posted by agoldkamp on Wed, 3 Mar 2010 4:20pm

For all you Sprint - (Wireless) customers who have a tendency to lose, break or have your phone stolen, good news, you can sign up for the Total Equipment Protection plan during the month of March. Sprint - (Wireless) customers used to be required to sign up for the program within 30 days of upgrad... Read full story »

Sprint - (Wireless) phone number & support, reviews & tips »

Virgin America: You Want To Work For Us? It's Sort Of Like The Apprentice

Posted by agoldkamp on Thu, 25 Feb 2010 4:06pm

It is no surprise that coming from one of the most successful business men in the world, Richard Branson, is an innovative new customer service screening process for new hires at Virgin America. Unfolding like an episode of the Apprentice, potential new hires are put through a rigorous process that... Read full story »

Virgin America phone number & support, reviews & tips »

New Rules For Credit Card Companies

Posted by agoldkamp on Tue, 23 Feb 2010 3:17pm

Good news for everyone who holds a credit card, new rules are going into effect creating more favorable terms for card holders, and less favorable terms for card issuers. Companies such as Bank of America Credit Card Servicing (Priority Card Services), American Express, and Citi Cards will now have... Read full story »

Bank of America Credit Card Servicing (Priority Card Services) phone number & support, reviews & tips »

Verizon Wireless: Watch Out For Those Hidden Charges

Posted by gethuman on Mon, 22 Feb 2010 3:49pm

Just a heads up to all you Verizon Wireless customers out there, mkae sure to check your monthly bills to make sure you are not getting charged by random third party billing companies. If you see charges from companies such as "ID Lifeguards", "ESBI", "American eVoice Limited Voicemail", "Nationwid... Read full story »

Verizon Wireless phone number & support, reviews & tips »

older articles

Reviews of companies from other GetHuman users

companywhat they sayhold time 
Hampton Inn "No-One answered.. Mad as hell right..." 45 mins -anon, 1 hr ago more »
Verizon FiOS "Trying to register on Verizon.net, ..." 30 mins -anon, 6 hrs ago more »
Capital One Credit Car... "unbelievable! I am now on my 12th ..." 999 mins -anon, 7 hrs ago more »
Citizens Bank "Quick and attentive! Thanks for the..." 1 min -anon, 7 hrs ago more »
Verizon Wireless "Unbelievabel!! After 45 min of frus..." less than 1 min -k..., 9 hrs ago more »

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