Virgin Media customer reviews

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Virgin Media customer support at a glance

15 user ratings

2.9/5

Average

Customer care available

Most recent review

"best" -mark, 1 mo ago see 1 review write a review

Most recent user tip

mark, 1 mo ago
"best"


Excellent

1 min wait time

Anonymous, 1 mo ago
"Used 0800 0522620 It is ten times better than the 08000 5208..."


Excellent

2 mins wait time

Anonymous, 2 mos ago
"Gave an alternative number to ring 0800 0520800"


Horrible

5 mins wait time

hera, 2 mos ago
"Virgin Media has extremely poor Customer Services with staff..."


Poor

15 mins wait time

deebee, 3 mos ago
"menu after menu until you finally get through to a phone tha..."


Poor

11 mins wait time

Next 5 reviews » See ratings over time

add your tip or feedback » see all » Tips and feedback from others
Cap: 10 Dec, 2009 (3 mos ago)	"If you are a current customer dial 151 then menu options 2-2-2 to get through to get the english retentions cepartment who are very fair and co-operat..." more »
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Recent reviews & ratings
"best"	for Virgin Media
"Used 0800 0522620 It is t..."	for Virgin Media
"Gave an alternative numbe..."	for Virgin Media
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