Review by sbrown for Verizon Wireless support

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Verizon Wireless customer support at a glance
97 user ratings
   4.3/5
Good
Customer care available by phone (5 numbers)   email (1)   web (2)   live chat   + add
Most recent review "Great. Totally happy with th..." -rofl..., 6 days ago  see 98 reviews  write a review
Most recent user tip "Called to clear up charges and..." -Rick..., 2 mos ago  see 12 tips  leave a tip

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Review by sbrown

"I was dropped from Verizon instead of switched from Alltel. Everyone I spoke to on 3 separate days and 4 occasions promised to contact me with a solution within 24 to 48 hours. Here it is 8 days later - no contact, no resolution as to why I was -"
Customer service rating 1 out of 5: Horrible
Communication rating 1 out of 5: Horrible
Hold time 30 mins
Date reported Sun, 19 Jul 2009 (7 mos ago)
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