Review by cowboyneil for Verizon Wireless support

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Verizon Wireless customer support at a glance
103 user ratings
   4.2/5
Good
Customer care available by phone (5 numbers)   email (1)   web (2)   live chat   + add
Most recent review "Joke of a company horrible c..." -Anon, 7 days ago  see 1 review  write a review
Most recent user tip "Called to clear up charges and..." -Rick..., 2 mos ago  see 12 tips  leave a tip

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see all reviews » Review by cowboyneil

"Call went direct to a person. Absolutely no hold there. Although I'm now on hold for a different rep. " read more reviews like this »
Customer service rating
      
4: Good
  tell us your rating »   see trends »
Communication rating
      
4: Good
Hold time less than 1 min   tell us your wait »   see trends »
Date reported Tue, 3 Nov 2009 (4 mos ago)
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Tips and feedback from others
Ricko:
30 Dec, 2009 (2 mos ago) 		"Called to clear up charges and order new phone. Was only on hold less than two minutes. CS Rep was great and handled everything." more »
 add your tip or story »  see all tips and stories (12) »

Recent reviews & ratings

"Joke of a company horribl..." for Verizon Wireless
"Connected immediately, is..." for Verizon Wireless
"I could not get a live pe..." for Verizon Wireless
See ratings trends for Verizon Wireless »


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