Verizon Wireless customer service tips

"My voicemail has been out for 3 weeks. They've told me it's a network problem. I've made phone calls and went to the store today. While I was there the rep told me s..." read full tip »

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BobWhite:
25 Aug, 2009 (6 mos ago)

"Contact worked well, waited a few seconds, pushed pound, got another menu, waited a few seconds, hit zero, got another menu and hit zero immediately and went straigh..." read full tip »

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prof:
25 Aug, 2009 (6 mos ago)

"I have had HORRIBLE service from Verizon in recent days. About 2 weeks ago, my internet service stopped working (I have a Verizon aircard and wireless internet servi..." read full tip »

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LJR:
06 Aug, 2009 (7 mos ago)

"31july 3:00pm - changed to wireless modem service. 6:25pm - phone DSL no longer available 3 Aug - rec'd modem; after a couple hr, called tech support - afte..." read full tip »

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Ricko: 30 Dec, 2009 (2 mos ago)	"Called to clear up charges and order new phone. Was only on hold less than two minutes. CS Rep was great and handled everything." more »
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