Review by Joe C for UPS support

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UPS customer support at a glance

33 user ratings
   4.2/5
Good
Customer care available by phone (5 numbers)   email   web (1)   live chat   + add
Most recent review "HUGE WASTE OF TIME. While po..." -fair..., 17 days ago  see 1 review  write a review
Most recent user tip "I live in a duplex, but my add..." -alha..., 1 mo ago  see 2 tips  leave a tip


see all reviews » Review by Joe C

"Immediate connection to an agent. Arranged depot pickup for a "signature required" delivery. Agent was helpful and arranged it quickly. Total phone time under 2 mins." read more reviews like this »
Customer service rating
      
5: Excellent
  tell us your rating »   see trends »
Communication rating
      
5: Excellent
Hold time less than 1 min   tell us your wait »   see trends »
Date reported Fri, 20 Nov 2009 (4 mos ago)
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Tips and feedback from others

alhaja:
13 Feb, 2010 (1 mo ago)
"I live in a duplex, but my address is just a street number, no apartment number or anything. We get packages all the time and we've never had trouble,..." more »
 add your tip or story »  see all tips and stories (2) »



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