UPS customer reviews

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UPS customer support at a glance

33 user ratings
   4.2/5
Good
Customer care available by phone (5 numbers)   email   web (1)   live chat   + add
Most recent review "HUGE WASTE OF TIME. While po..." -fair..., 13 days ago  see 1 review  write a review
Most recent user tip "I live in a duplex, but my add..." -alha..., 1 mo ago  see 2 tips  leave a tip


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UPS customer service reviews 1 - 5 of 31

fairreview, 13 days ago
"HUGE WASTE OF TIME. While polite and friendly, the woman cou..."
      
Poor
1 min wait time
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Anonymous, 18 days ago
"the customer service representative was patient and got me a..."
      
Good
2 mins wait time
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Anonymous, 26 days ago
"UPS doesn't seem to understand that people cannot wait aroun..."
      
Good
5 mins wait time
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Anonymous, 28 days ago
"Pressing zero worked perfectly. Agent had to tranfer me to ..."
      
Average
1 min wait time
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Anonymous, 29 days ago
"Good service, annoying wait time."
      
Excellent
10 mins wait time
read full review »
  Next 5 reviews »   See ratings over time
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Tips and feedback from others

alhaja:
13 Feb, 2010 (1 mo ago)
"I live in a duplex, but my address is just a street number, no apartment number or anything. We get packages all the time and we've never had trouble,..." more »
 add your tip or story »  see all tips and stories (2) »



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