Review by lightmanx5 for Time Warner Road Runner support

"The first person was a little hard to understand. Then I had to wait 7 minutes to talk to the right person. That person was VERY hard to understand and transferred me to another department. The 3rd person was very helpful and easy to understand!" read more reviews like this »

Customer service rating


2: Poor

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Communication rating


3: Average

Hold time

less than 1 min tell us your wait » see trends »

Date reported

Thu, 26 Mar 2009 (11 mos ago)

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