Review by segamanxero for Metro PCS support

"When trying to activate my new phone, following the instructions that came with it, the techs activated service but could not activate my phone. They then told me to call back from this number from a different phone and also the *228, which both did not work. After getting to this site I was able to get my phone activated. I give them kudos for getting it fixed, but take away some for having to use this site as a cheat code to get to someone who could help me. Way to excite a new customer about their new cell phone service =(" read more reviews like this »

Customer service rating


3: Average

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Communication rating


3: Average

Hold time

3 mins tell us your wait » see trends »

Date reported

Mon, 19 Oct 2009 (5 mos ago)

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(anonymous person) 04 Feb, 2010 (1 mo ago)	"YOUR CUSTOMER SERVICE SUCKS BIG TIME. YOUR AUTOMATED SERVICE WILL NOT LET YOU TALK TO A LIVE AGENT WHICH MAKES THIS VERY ANNOYING. IT'S IMPOSSIBLE T..." more »
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