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Metro PCS customer reviews

Metro PCS support at a glance

15 user ratings

2.4/5

Poor

Customer care available

by phone by email by web by IM/chat

what other customers say	their hold time
add your review » Metro PCS customer service reviews
"the automated system refuses to let u speak to a live p..."	15 mins	-Anonymous, 30 days ago	more »
"When trying to activate my new phone, following the ins..."	3 mins	-segamanx..., 1 mo ago	more »
"do you even care about your customers? we want out and ..."	3 mins	-Anonymous, 2 mos ago	more »
"The machine mostly refused to connect me with an agent"	12 mins	-sandzomb..., 2 mos ago	more »
"While the person was polite, she gave me the WRONG info..."	4 mins	-Wickedwa..., 2 mos ago	more »
"my phpne has been out of service 3 weeks or more no cha..."	20 mins	-MariaEMo..., 2 mos ago	more »
"I found Metro's customer service to be excellent, just ..."	15 mins	-POWPAL, 3 mos ago	more »
"never taled to anyone!!!after days of trying. i paid my..."	less than 1 min	-PEDOFFPE..., 3 mos ago	more »
"SUCKS! Each operator acts like he/she has his/her own s..."	6 mins	-UsEr9021..., 3 mos ago	more »
"Always very hard to reach customer service, customer se..."	10 mins	-cibrlx01, 3 mos ago	more »
"very bad customer service"	14 mins	-freighte..., 3 mos ago	more »
"I did not get through on the first try but the second t..."	1 min	-Milesa, 4 mos ago	more »
"english speaking agents,upgrade automation"	15 mins	-shrwrg72..., 5 mos ago	more »
"I actually really like Metro, but they seem to have a l..."	less than 1 min	-Bri, 6 mos ago	more »
"I was disconnected on the first try butthe second time ..."	1 min	-Maggie, 8 mos ago	more »
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The gethuman™ website is Copyright 2004-2009 by Paul M. English; Updated 21 Nov 2009, 12:01 AM

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