Hewlett-Packard (HP) customer reviews

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Hewlett-Packard (HP) customer support at a glance

32 user ratings

1.8/5

Poor

Customer care available

Most recent review

Most recent user tip

goldie, 13 days ago
"I paid for express delivery of my parts order. I called four..."


Horrible

25 mins wait time

mhoward, 2 mos ago
"Saying "agent" at each prompt connected me to real person qu..."


Poor

5 mins wait time

Anonymous, 2 mos ago
"Average"


Average

2 mins wait time

cowboy, 2 mos ago
"Dude did what he could. Spent 45 minutes and still didn't re..."


Average

22 mins wait time

Anonymous, 2 mos ago
"kept pressing 00, rep answered in 10 sec, asked type of prod..."


Excellent

14 mins wait time

Next 5 reviews » See ratings over time

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Cadapult: 08 Jan, 2010 (2 mos ago)	"Bought a refurbished HP 110 netbook for a gift. It arrived with all the labels for the functions keys illegible, as if they had been scrubbed off the..." more »
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Recent reviews & ratings
"I paid for express delive..."	for Hewlett-Packard (H...
"Saying "agent" at each pr..."	for Hewlett-Packard (H...
"Average"	for Hewlett-Packard (H...
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