Equifax customer reviews

Equifax support at a glance

26 user ratings

3.1/5

Average

Customer care available

what other customers say	their hold time
add your review » Equifax customer service reviews
"I wanted to talk w/ a real person about placing a freez..."	1 min	-skip, 8 days ago	more »
"I wanted to cancel my service because the website ALWAY..."	2 mins	-Mandabea..., 15 days ago	more »
"Could not make the person understand what I was asking...."	4 mins	-azby120, 18 days ago	more »
"Couldn't understand the phrase "I WANT TO CANCEL TODAY""	1 min	-Anonymous, 21 days ago	more »
"Call was out of India, at least someone answered. I cou..."	4 mins	-Anonymous, 28 days ago	more »
"Very happy to be able to speak with a human. The call w..."	5 mins	-Anonymous, 28 days ago	more »
"Seemed to have an answer to our query."	1 min	-Anonymous, 29 days ago	more »
"A little language barrier. Iwould have asked more ques..."	less than 1 min	-Anonymous, 30 days ago	more »
"Someone picked within a minute of calling."	1 min	-yofada, 1 mo ago	more »
"Quick answer, agent knew what to do."	1 min	-Anonymous, 1 mo ago	more »
"Must have had lots of no pins issued - will mail in 10 ..."	14 mins	-hjohnson..., 1 mo ago	more »
"Hard to undersand the man. SOunded like he was in a mo..."	2 mins	-lipoplas..., 1 mo ago	more »
"Got to someone who told me what information to send to ..."	1 min	-safecons..., 1 mo ago	more »
"Please disregard my last comment. I had a bad experienc..."	2 mins	-mikez302, 2 mos ago	more »
"I got the information needed"	4 mins	-chonita1..., 2 mos ago	more »
"Gave me exactly what I needed then tried to sell me the..."	less than 1 min	-ginabean, 2 mos ago	more »
"I hd a very hard time udnerstanding the agents and when..."	20 mins	-flash095..., 2 mos ago	more »
"Never got to a real human -- they've changed the voice ..."	120 mins	-MickyMil..., 3 mos ago	more »
"a real person...who has no clue. Ask to speak to super..."	3 mins	-Anonymous, 4 mos ago	more »
"nice people, horrible company, but nice people"	1 min	-Bill, 4 mos ago	more »
"They are rude people from overseas who need to learn cu..."	1 min	-FreeSpir..., 5 mos ago	more »
"a real person!"	1 min	-meemajud..., 5 mos ago	more »
"much easier than the other 1-800 number for Equifax!"	1 min	-Legato, 5 mos ago	more »
"this was brilliant. I really did get a human and they h..."	1 min	-rcb, 6 mos ago	more »
"Had my records and answered question"	1 min	-ftr65, 7 mos ago	more »
"Could not understand operator"	2 mins	-sstott, 7 mos ago	more »
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Equifax customer reviews

Equifax support at a glance

Equifax customer service reviews