Comcast customer service tips

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Comcast customer support at a glance
50 user ratings
   3.3/5
Average
Customer care available by phone (8 numbers)   email (1)   web (2)   live chat (2)   + add
Most recent review "I have called three times. ..." -kco0..., 5 days ago  see 1 review  write a review
Most recent user tip "Keep pressing 00 repeatedly, e..." -C R, 3 mos ago  see 12 tips  leave a tip

  Overview Phone number(s) Reviews Ratings Tips Email Chat/Live Web

Customer help tips and suggestions from others

C R:
28 Nov, 2009 (3 mos ago) 		"Keep pressing 00 repeatedly, even if it says it doesn't understand your selection. Then the wait is 2-3 minutes. Also, the phone numbers given here are for Palm Beac..." read full tip » 3 of 3 found this useful
useful useless

skyworksvideo:
12 Oct, 2009 (5 mos ago) 		"Tech never showed up for an install - took 8 phone calls to get them to do something about the problem - call taker always promised call back within x minutes, but a..." read full tip » 1 of 1 found this useful
useful useless

Silent:
24 Aug, 2009 (6 mos ago) 		"The only way I finally got a human was by failing to respond to any prompts at all. The system recognized my phone number and assumed I wanted to hear about my bill ..." read full tip » 1 of 1 found this useful
useful useless

Lurch:
24 Nov, 2009 (3 mos ago) 		"I used a cell phone number when I signed up, but use it anymore. They will ask you 2x for the phone number associated with the account, don't enter anything, then th..." read full tip »
useful useless

Chris:
26 Oct, 2009 (4 mos ago) 		"I found that hitting a "0" after the second set of automated prompts got me to a person almost instantly. It may have helped that I called during the day." read full tip »
useful useless
  Next 5 tips »   See ratings over time
 add your tip or story »

Tips and feedback from others
C R:
28 Nov, 2009 (3 mos ago) 		"Keep pressing 00 repeatedly, even if it says it doesn't understand your selection. Then the wait is 2-3 minutes. Also, the phone numbers given here ar..." more »
 add your tip or story »  see all tips and stories (12) »

Recent reviews & ratings

"I have called three times..." for Comcast
"One of worst service i ne..." for Comcast
"quick human" for Comcast
See ratings trends for Comcast »


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