Comcast phone number and customer service details

Comcast support at a glance

29 user ratings

3.8/5

Good

Customer care available

Recent user reviews

"friendly and helpful." -Anonymous, 16 hrs ago
"Surprisingly good service for all the awful things..." -siren913, 4 days ago
"Called to have comcast match verizon's price. No ..." -ii1111, 6 days ago
"I found that hitting a "0" after the second set of..." -Chris, 25 days ago

phone number	steps to talk to a person	average wait	was this useful?
all phone details » Comcast phone number(s)
800-266-2278	Press *# at each prompt, ignoring messages. Or - don't press any button nor say anything. It will ask but then after 3 'no response's will put you through.	11.2 minutes your hold time »	useful or useless suggest changes »	more info »
800-266-2278	Simply dont say anything at all. the system reads your caller ID and routes you to the appropriate (domestic) call center. if you have your caller ID information blocked it will ask for you phone number, type it in, it will expedite the process.	unknown your hold time »	useful or useless suggest changes »	more info »
800-945-2288		unknown your hold time »	useful or useless suggest changes »	more info »
800-266-2278	Enter a phone number who's area code is where you are. Something like: 407-123-1234 (if you lived in Orlando, FL). This will get you to a rep who can help with your local market. Lots of Comcast call centers only handle their region. After that press zero	unknown your hold time »	useful or useless suggest changes »	more info »
800-266-2278	Press 1 for billing they are open 24/7 and can assist you with everything.	unknown your hold time »	useful or useless suggest changes »	more info »
800-266-2278	After selecting your language, press 00 and it will take you directly to customer service.	unknown your hold time »	useful or useless suggest changes »	more info »
suggest new phone number » see user reviews »

support page	average response	was this useful?
all online help details » Comcast online customer support
http://customer.comcast.com/Pages/Help.aspx Comcast customer Cen...	unknown your wait time »	useful or useless suggest changes »	more info »
http://twitter.com/comcastcares Frank Eliason, Senio...	unknown your wait time »	useful or useless suggest changes »	more info »
suggest new support page » see user reviews »

email address	additional hints	average response	was this useful?
all email details » Comcast customer support email
We_Can_Help@cable.comcast.com	(no hint given)	unknown your wait time »	useful or useless suggest changes »	more info »
suggest new email address » see user reviews »

screen name or page	average wait	was this useful?
all help chat details » Comcast live chat support
http://www.comcast.com/Corporate/Customers/contact... chat page	unknown your wait time »	useful or useless suggest changes »	more info »
suggest new chat details » see user reviews »

add your tip or story » see all » Tips and suggestions from other customers
Chris: 26 Oct, 2009 (25 days ago)	"I found that hitting a "0" after the second set of automated prompts got me to a person almost instantly. It may have helped that I called during the day." more »
add your tip or story » see all tips and stories (10) »

was this helpful?

help others find gethuman.com by clicking these social bookmarks:

Link to this page:

close
press CTRL+C to copy this to your clipboard and paste where you want