Review by paul for Bank of America support

"Even after speaking to the Bank informing them that we would be out of the country and would need to use our ATM card. The Bank blocked our account. The Bank could not be reach by cell phone because they the electric message kept hanging up. And we could not access our money leaving us without access to funds. The worst Customer Service that I have had with any Banking system. " read more reviews like this »

Customer service rating


1: Horrible

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Communication rating


1: Horrible

Hold time

5 mins tell us your wait » see trends »

Date reported

Mon, 9 Nov 2009 (4 mos ago)

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(anonymous person) 01 Feb, 2010 (1 mo ago)	"Bank of America has the most useless on-line customer service representatives I have ever encountered. Depending on the day of the week and whomever ..." more »
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