Review by plunkitt for Bank of America support

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Bank of America customer support at a glance

119 user ratings
   3.4/5
Average
Customer care available by phone (11 numbers)   email   web (2)   live chat   + add
Most recent review "Navigated through menus for ..." -jdow..., 9 days ago  see 1 review  write a review
Most recent user tip "Bank of America has the most u..." -Anon, 1 mo ago  see 10 tips  leave a tip


see all reviews » Review by plunkitt

"followed prompt suggestions--still put on hold for 4+ minutes, but once I got someone everything went smoothly" read more reviews like this »
Customer service rating
      
3: Average
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Communication rating
      
5: Excellent
Hold time 4 mins   tell us your wait »   see trends »
Date reported Tue, 20 Oct 2009 (5 mos ago)
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Tips and feedback from others

(anonymous person)
01 Feb, 2010 (1 mo ago)
"Bank of America has the most useless on-line customer service representatives I have ever encountered. Depending on the day of the week and whomever ..." more »
 add your tip or story »  see all tips and stories (10) »



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