Review by Moi for Bank of America support

"If it weren't for the airline miles, I'd drop this card!!!!! The right hand never seems to know what the left one is doing. Customer service staff very good, but Bank of America VISA suddenly stopped autopayments from our checking account for no apparent reason, and it's taking several hours to straighten it out, not to mention the embarrassment of having my charge denied." read more reviews like this »

Customer service rating


5: Excellent

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Communication rating


5: Excellent

Hold time

5 mins tell us your wait » see trends »

Date reported

Sun, 11 Oct 2009 (5 mos ago)

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(anonymous person) 01 Feb, 2010 (1 mo ago)	"Bank of America has the most useless on-line customer service representatives I have ever encountered. Depending on the day of the week and whomever ..." more »
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