Apple customer reviews

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Apple customer support at a glance

15 user ratings

4.0/5

Good

Customer care available

Most recent review

Most recent user tip

mm, 22 days ago
"First time I was given a non-working number at Apple, with s..."


Average

2 mins wait time

Jim, 2 mos ago
"Called to get a Macbook Pro AC adapter replaced. Had a US-b..."


Excellent

2 mins wait time

Anonymous, 3 mos ago
"I was able to speak to someone immediately specifically rega..."


Excellent

1 min wait time

atcs, 3 mos ago
"Package not delivered by FedEx and Apple "can't do anything"..."


Average

13 mins wait time

Anonymous, 3 mos ago
" Called two times trying to get my ITouch to connect to wire..."


Good

5 mins wait time

Next 5 reviews » See ratings over time

add your tip or feedback » see all » Tips and feedback from others
(anonymous person) 24 Nov, 2009 (3 mos ago)	"apple always has amazing service and amazing people. i found that when you use the automated system, use a detailed sentence. the system understands. ..." more »
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