Abercrombie & Fitch (A&F) customer reviews

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Abercrombie & Fitch (A&F) customer support at a glance

5 user ratings

1.8/5

Poor

Customer care available

Most recent review

Most recent user tip

Anonymous, 1 mo ago
"I was put on hold to see if they could help me with a return..."


Horrible

25 mins wait time

Anonymous, 2 mos ago
"They were cordial and helpful"


Excellent

4 mins wait time

Anonymous, 3 mos ago
"PLACED An ORDER ONLINE DEC 14 10pm......they double charged ..."


Horrible

20 mins wait time

lildemongirl, 9 mos ago
"My 12 year old was ridiculed by a store associate"


Horrible

25 mins wait time

na, 11 mos ago
"I went to for exchange and nobody helped me and I had assoca..."


Horrible

15 mins wait time

add your tip or feedback » see all » Tips and feedback from others
(anonymous person) 26 Jan, 2010 (1 mo ago)	"21 business days later, I've yet to receive a refund on my card. This is how long I was told this transaction could take. I've contacted the store, ..." more »
add your tip or story » see all tips and stories (1) »

Recent reviews & ratings
"I was put on hold to see ..."	for Abercrombie & Fitc...
"They were cordial and hel..."	for Abercrombie & Fitc...
"PLACED An ORDER ONLINE DE..."	for Abercrombie & Fitc...
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