Abercrombie & Fitch (A&F) customer reviews

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Abercrombie & Fitch (A&F) customer support at a glance

5 user ratings
   1.8/5
Poor
Customer care available by phone (1 number)   email (1)   web   live chat   + add
Most recent review "I was put on hold to see if ..." -Anon, 1 mo ago  see 1 review  write a review
Most recent user tip "21 business days later, I've y..." -Anon, 1 mo ago  see 1 tip  leave a tip


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Abercrombie & Fitch (A&F) customer service reviews 1 - 5 of 5

Anonymous, 1 mo ago
"I was put on hold to see if they could help me with a return..."
      
Horrible
25 mins wait time
read full review »
Anonymous, 2 mos ago
"They were cordial and helpful"
      
Excellent
4 mins wait time
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Anonymous, 3 mos ago
"PLACED An ORDER ONLINE DEC 14 10pm......they double charged ..."
      
Horrible
20 mins wait time
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lildemongirl, 9 mos ago
"My 12 year old was ridiculed by a store associate"
      
Horrible
25 mins wait time
read full review »
na, 11 mos ago
"I went to for exchange and nobody helped me and I had assoca..."
      
Horrible
15 mins wait time
read full review »
  See ratings over time
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Tips and feedback from others

(anonymous person)
26 Jan, 2010 (1 mo ago)
"21 business days later, I've yet to receive a refund on my card. This is how long I was told this transaction could take. I've contacted the store, ..." more »
 add your tip or story »  see all tips and stories (1) »



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